| For the SIXTH year in a row, Sea Ray of Louisville has been named a Boating Industry Magazine Top 100 Dealer! The ratings are based on a number of criteria, but primarily focus on those factors which help create a superior customer service experience. "While most industry awards are given to dealers that sell the most boats, our Top 100 program is much more qualitatively focused," says Matt Gruhn, Editor in Chief of Boating Industry Magazine. "This levels the playing field for all (5000) dealers in North America and directs consumers to those dealers that can best deliver the dream that boat ownership promises." |
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Sea Ray of Louisville has been certified as a Brunswick Master Dealer. This award signifies absolute customer satisfaction by a dealership in the shopping, purchasing, and ownership experience of a Sea Ray boat. To qualify, dealers voluntarily agree to meet a demanding set of customer care and operational standards. On-site evaluations by an independent consultant are conducted and customer service index scores are taken into account as well.
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| Sea Ray of Louisville is pleased to have earned a Mercury Premier Service rating. This means that we are continually committed to providing the most superior customer service experience possible. Some of the award's criteria include achieving at least a 12 month service Customer Satisfaction Index score above the national average, employing Mercury certified technicians, adequately stocking genuine Mercury Precision Parts, and having all necessary service tools, testing equipment, manuals and parts books. |
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