Since 2006, Sea Ray of Louisville has been named a Boating Industry Magazine Top 100 Dealer! "For a decade, Boating Industry has recognized the best boat dealers in North America as the Top 100," said Boating Industry editor-in-chief Jonathan Sweet. "These dealers are truly the elite of the marine industry, recognized for their business acumen, customer service and overall excellence."
Sea Ray of Louisville has been certified as a Brunswick Master Dealer and a Marine Industry Certified Dealer. These awards signify absolute customer satisfaction by a dealership in the shopping, purchasing, and ownership experience of a Sea Ray boat. To qualify, dealers voluntarily agree to meet a demanding set of customer care and operational standards. On-site evaluations by an independent consultant are conducted and customer service index scores are taken into account as well.
Sea Ray of Louisville is also pleased to have earned a Mercury Premier Service rating. This means that we are continually committed to providing the most superior customer service experience possible. Some of the award's criteria include achieving at least a 12 month service Customer Satisfaction Index score above the national average, employing Mercury certified technicians, adequately stocking genuine Mercury Precision Parts, and having all necessary service tools, testing equipment, manuals and parts books.